Careers


Jen and Students
Neighborhood House is always looking for qualified, caring and committed people to join our staff. Our team members enjoy a major benefit--knowing their work changes lives and makes our community stronger. Neighborhood House is an equal opportunity employer. We deeply value and encourage cultural diversity in all our programs.

Equal Opportunity Employer/ Americans with Disabilities Act

It is the policy of Neighborhood House that we acknowledge the richness of commonalities and differences we share as a college community. We aspire to create respect for and appreciation of all persons that are a part of our community and further strive to achieve an environment that welcomes and supports diversity.

Equal Opportunity Employer Statement

Neighborhood House does not discriminate on the basis of sex, race, creed, color, national origin, religion, age, disability, marital or familial status, sexual orientation, genetics, or veteran status, gender identity, or any other basis prohibited by local, state or federal law. This policy complies with letter of applicable federal and local laws, including Sections 503 and 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990.
 
 

CURRENT OPENINGS

POSTED: 04/15/2015

Job Title:                        On-call Bus Driver I
Salary Range:                 $10.61 - $12.63 DOE
Hours:                            hours vary since it is on-call
Department:                    Aging Services
Closing Date:                  April 30, 2015

Position Description
This position will be responsible for shuttle service for seniors and adults with disabilities that involves driving the Downtown and Southwest RideAbout shuttles Mondays through Thursdays and includes pick-up and take-home for social and nutritional rides, personal needs, and medical trips. 
 
Essential Duties and Responsibilities:
     Driving Responsibilities:
·         Drive using all safe-driving procedures as outlined by the Ride Connection, Oregon Department of Transportation, and the Federal Department of                     Transportation.
·         Drive daily bus routes on schedule.
·         Perform daily pre-trip and post-trip bus inspections.
·         Develop a positive, friendly relationship with seniors and their caregivers and assist in maintaining a safe and friendly atmosphere on the bus.
·         Keep the bus clean daily, inside and out. 
·         Arrange for regular bus maintenance and any needed repairs.
·         Monitor the fluid levels in the bus and have gas tank at least half-full before beginning any route.
 
     Administration Responsibilities:
·         Assist in developing weekly/monthly/quarterly calendar for clients.
·         Coordinate transportation schedule to maximize senior rider-ship.                  
·         Complete necessary paperwork on a timely basis for pre and post trip checklists and daily manifest reports.
·         Collect information and maintain data base for senior transportation project.
·         Attend Aging Services staff meetings and trainings.
·         Attend Neighborhood House all-staff meetings and trainings.
   
Education and Experience:
High School Diploma and one (1) year paid driving experience; mini bus preferable; or equivalent combination of education and experience.
 
Must produce safe driving record for past 5 years.  Knowledge of Microsoft Office: Word and Excel.
 
Qualifications:
Ability to work effectively with a wide variety of individuals and groups that includes older adults and adults with disabilities; ability to work independently and in a team environment; and ability to provide good customer service and time-management skills.
 
Demonstrated ability to work effectively with individuals from diverse communities and cultures. Excellent oral and written communication and ability to communicate professionally with clients, families, service providers, community members and co-workers.  Ability to work with sensitive and confidential information. 
 
Position Considerations:
Must have a valid driver’s license, ability to be insured by the Neighborhood House and provide proof of and maintain personal automobile insurance.
Must pass a criminal background check as a condition of employment.
Must become authorized by the DHS to run background checks.  
To apply, submit résumé and cover letter via one of the following methods –
 
E-mail:
personnel@nhweb.org (job title must be in e-mail subject line)
 
U.S. Mail:
Human Resources/ On-call Bus Driver I
Neighborhood House
7780 SW Capitol Hwy.
Portland, OR 97219
 
Fax:
503-245-5948
 
For more information call Steve Johnson at 503-246-1663 ext. 1107 


Job Title:               Case Manager – Aging Services
Salary Range:        $12.61 -  $15.13  DOE
Hours:                   40 (with full benefits)
Department:           Aging Services
Closing Date:         April 30, 2015  

Position Description:
This position will be responsible for provision of case management services and information and assistance to older residents and adults with disabilities in Southwest Portland; in accordance with Multnomah County Aging Services Division Case Management Standards.
 
Essential Duties and Responsibilities:
Rotate In and Out as Lead Case Manager Responsibilities:
·         Back-up Information and Assistance Specialist and provide callers and walk in clients with necessary resources and assistance.
·         Track all information and assistance phone calls and walk-ins for data collection.
·         Take service referrals and assign them to each case manager on an alternating basis.
·         Receive transportation calls, process the appropriate paperwork and forward the request to the Transportation Coordinator.
 
Case Management Services to Elderly Clients Responsibilities. 
·         Accept referrals and make client contact per Multnomah County guidelines.
·         Screen referral and schedule a home visit or make referral to other appropriate resources.
·         Conduct assessments that will be completed in client’s home environment and will be holistic in nature.
·         Determine client eligibility for services.
·         Develop case plan and arrange and monitor the service delivery.
·         Provide ongoing case monitoring and follow-up services.
·         Conduct re-assessments according to time lines set forth in Case Management Standards, specified by the state of Oregon and Multnomah County.
·         Coordinate with community and Neighborhood House resources as appropriate.
·         Provide counseling and advocacy as appropriate.
·         Provide linkage with client’s supportive network. 
·         Client Files should be maintained, appropriate paperwork is completed and client case notes in chronological order per Narrative Standards as set by funder.
·         Complete all necessary reports in a timely fashion.
·         Follow Neighborhood House’s policy regarding client confidentiality.
·         Maintain records for Home Care Workers; such as issuing vouchers and payments.
·         Act as support for the Focal Point and Transportation Program, as needed.
·         Advocate for funding and programs as needed to state of Oregon, Multnomah County and/or city of Portland.
 
Participate in Neighborhood House Activities Responsibilities.
·         Attend Aging Services staff meetings and participate in agency staff meetings.
·         Attend appropriate trainings, workshops and seminars.
 
Education and Experience:
Bachelor’s degree in Social Services, Nursing, Health Gerontology or degree; Masters Social Work preferred and two (2) years experience in case management field, preferably in working with elderly; or equivalent combination of education and experience.
 
Knowledge of Microsoft Office: Word, Excel, and data entry and web search skills are essential to perform this job successfully. Knowledge of human behavior and the aging process. Knowledge of social and health intervention techniques. Ability to speak conversationally in multiple languages is preferable.
 
Qualifications:
Demonstrated proficiency in handling matters of a highly confidential nature; ability to assume a high degree of responsibility; ability to work effectively with a wide variety of individuals and groups; ability to work independently; and ability to plan, implement and manage short and long term projects.
 
Demonstrated ability to work effectively with individuals from diverse communities and cultures and communicate effectively with those whose English language skills are limited. Excellent oral and written communication and ability to communicate professionally with clients, families, service providers, community members and co-workers.  Excellent interpersonal skills in the areas of problem-solving, conflict resolution, and decision-making processes.  Ability to work as a team player. 
 
Position Considerations:
AIRS Certification is required after one (1) year of employment, and it is sponsored by Neighborhood House.
Require own vehicle transportation, a valid driver's license, and car insurance acceptable to Neighborhood House's insurance provider.
Must pass a criminal background check as a condition of employment.
Must become authorized by the DHS to run background checks.  
To apply, submit résumé and cover letter via one of the following methods –
 
E-mail:
personnel@nhweb.org (job title must be in e-mail subject line)
 
U.S. Mail:
Human Resources/ Case Manager
Neighborhood House
7780 SW Capitol Hwy.
Portland, OR 97219
 
Fax:
503-245-5948
 
For more information call Steve Johnson at 503-246-1663 ext. 1107 



Job Title:                 Case Manager – Homeless Families
Salary Range:          $15.00 - $17.00 DOE
Hours:                     40 hours per week (with benefits)
Department:             Community Services
Closing Date:           April 30, 2015  

Position Description:
This position will be responsible for  providing case management services for families enrolled in the agency’s homeless families programs, including intake, information and referral, crisis intervention, and case planning services.
 
Essential Duties and Responsibilities:
  • Use strength-based interviewing to provide intake and referral such as interviewing clients, assessing needs and advocating on clients’ behalf as needed.        
  • Set up and monitor complete case plans for those clients being served in Neighborhood House’s homeless program and use strength based techniques to support client success as required by Multnomah County.
  • Set up a money management system for each client and provide budget and debt repayment counseling.
  • Meet case management standards set forth by the Program Manager regarding quantity, type and quality of services to be performed.
  • Maintain accurate and complete case files, as well as pertinent statistics for the program.
  • Submit all required data, case notes and reports in a timely and accurate manner.
  • Work with other staff in a team effort to ensure a coordinated, effective homeless program.
  • Provide all follow-up services to clients after completion of their case plan as required by funding contracts that require check-ins every 3 months for the first year and random thereafter.
  • Coordinate and collaborate with the program manager on case plans and client activities.
  • Provide backup case management coverage for all Turning Point residents as needed.
  • Be available for covering all client crisis interventions when a co-workers’ client is having a crisis.
  • Attend Neighborhood House and department meetings as requested by the Program Manager.
  • Participate in Neighborhood House functions and linking clients to outside social networks.
Education and Experience:
Bachelor’s degree in a related field and two (2) years of case management experience in Social Services, Nursing, Family Services, Advocacy or related field; or equivalent combination of education and experience.
 
Understanding of and working with at-risk population facing challenges such as poverty, domestic violence, substance abuse, immigration status and their effects on families is preferred.  Ability to follow detailed eligibility rules.
 
Knowledge of Microsoft Office: Word and Excel and operating of all office equipment. Ability to determine critical priorities, manage time and document services so that required work is accomplished on a regular basis.
 
Qualifications:
Ability to work effectively with a wide variety of individuals and groups and ability to work independently and in a collaborative partnership with other case managers.  Ability to complete case notes and perform required data entry on a timely basis.
 
Demonstrated ability to work effectively with individuals from diverse communities and cultures and communicate effectively with those whose English language skills are limited. Excellent oral and written communication and ability to communicate professionally with clients, families, service providers, community members and co-workers.  Ability to work as a team player and take initiative.  Ability to work with sensitive and confidential information in a professional manner. 
 
Position Considerations:
Must be able to drive a Neighborhood House vehicle, including manual transmission truck and maintain acceptable personal insurance under Neighborhood House’s insurance coverage.
Must pass a criminal background check as a condition of employment. 
To apply, submit résumé and cover letter via one of the following methods –
 
E-mail:
personnel@nhweb.org (job title must be in e-mail subject line)
 
U.S. Mail:
Human Resources/ Case Manager – Homeless Families
Neighborhood House
7780 SW Capitol Hwy.
Portland, OR 97219
 
 
Fax:
503-245-5948
 
For more information call Steve Johnson at 503-246-1663 ext. 1107 



POSTED:  04/10/2015


Job Title:                               Case Manager – Turning Point
Salary Range:                        $15.00 – $17.00 DOE
Hours:                                   40 hours per week (includes pro-rated benefits)
Department:                           Community Services
Closing Date:                         April 24, 2015  

Position Description:
This position is responsible for providing assertive engagement case management services for families enrolled in the Neighborhood House Turning Point program.
 
Essential Duties and Responsibilities:
Services offered to families include: collaborative case planning services, information and referral, crisis intervention, and navigation toward housing stability.
 
Use Assertive Engagement case management techniques to work in partnership with participants to provide information and referral to resources, assess family needs and advocate on clients’ behalf to support family stability and success.
 
Meet case management standards set forth by the Community Services Program Manager regarding case load, quantity, type and quality of services to be performed.
 
Set up and monitor individualized case plans for all participants enrolled in the Turning Point program which promote progress toward stability and detail the changing goals of the family over time. 
 
Maintain accurate and complete case files, keep pertinent statistics for participants and services which follow program protocols, and meet audit requirements of HUD and Multnomah County.
 
Enter client data promptly in program and funder databases, as required.
 
Provide access to available client assistance funds or rent assistance funds to support the case plan. 
 
Promote housing stability and move toward prosperity where possible.
 
Accept and process monthly rent from Turning Point residents according to Neighborhood House, HUD and County fiscal guidelines.
 
Learn and follow all applicable landlord tenant laws with all Turning Point residents.
 
Submit all required reports in a timely and accurate manner and assist Community Services Program Manager with funder data collection and reporting requirements.
 
Work with other staff in a team effort to ensure a coordinated, effective homeless program.
 
Provide all follow-up services to clients after completion of their case plan as required by funding contracts that require check-ins every 3 months for the first year and random thereafter.
 
Provide after care case management services for up to 6 months after the family moves into permanent housing as requested by the family.
 
Coordinate and collaborate with the Community Services Program Manager on case plans and client activities, as needed.
 
Attend Neighborhood House and department meetings as requested by the Program Manager.
 
Participate in Neighborhood House functions and linking clients to outside social networks.
 
Education and Experience:
Bachelor’s degree in a related field and two (2) years of case management experience in social services, housing advocacy, and/or case management required; with two (2) years of related experience in the field of property management preferred; or equivalent combination of education and experience.
 
Knowledge of Microsoft Office: Word and Excel and operating of all office equipment.
 
Understanding of poverty and its effects on families preferred.  Ability to follow detailed eligibility rules.
 
Ability to determine critical priorities, manage time and document services so that required work is accomplished on a regular basis.
 
Qualifications:
Ability to work effectively with a wide variety of individuals and groups and ability to work independently.
 
Demonstrate cultural agility, effective problem-solving and group management skills in working with ethnically, linguistically and economically diverse clients who became homeless for varied reasons. Demonstrated ability to work effectively with individuals from diverse communities and cultures and communicate effectively with those whose English language skills are limited. Excellent oral and written communication and ability to communicate professionally with clients, families, service providers, community members and co-workers. Ability to work as a team player and take initiative.  Ability to work with sensitive and confidential information. 
 
Position Considerations:
Must provide a valid driver’s license and ability to drive Neighborhood House’s vehicles.
Must pass a criminal background check as a condition of employment. 
To apply, submit résumé and cover letter via one of the following methods –
 
E-mail:
personnel@nhweb.org (job title must be in e-mail subject line)
 
U.S. Mail:
Human Resources/ Case Manager – Turning Point
Neighborhood House
7780 SW Capitol Hwy.
Portland, OR 97219
 
Fax:
503-245-5948
 
For more information call Steve Johnson at 503-246-1663 ext. 1107